Signs of a hidden leak
Hidden leaks usually show up on the water bill before they show up on a ceiling. Tick what you have noticed at home.
The 15 minute meter test
Do this tonight. It tells you if water is leaving the house with nothing turned on.
- Turn off every tap. Don't run the dishwasher, washer, sprinklers or ice maker.
- Find your water meter, usually under a lid near the street, and photograph the reading and the small leak indicator.
- Wait 15 minutes without using any water.
- Check again. If the reading changed or the indicator turned, water is going somewhere you can't see.
Toilets first: put a few drops of food colouring in the tank. If colour shows in the bowl within 15 minutes without flushing, the flapper is leaking. That one you can fix yourself.
How detection works
The same moves you made in the puzzle, with real instruments. We narrow it down from the outside first, so the only hole we open is the one over the leak.
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Step 1
Meter and pressure test
We confirm water is leaving the system and measure how fast, with everything off.
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Step 2
Isolate the branches
Closing one line at a time tells us which side of the house the water is going to.
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Step 3
Listen
Ground microphones pick up the sound of water escaping under pressure, through floors and soil.
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Step 4
Look
Thermal imaging and moisture meters show wet framing and warm slab lines without opening anything.
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Step 5
Pinpoint and repair
We mark the spot, open the smallest area we can, and replace the failed section.
Cut once.
You get a written report with photos and the exact location, whether we do the repair or not.
Book a visitWater heater check
A tank heater collects sediment from the water it heats. Answer three questions and see what to do next.
Book a leak detection visit
Tell us what you are seeing. We call back to confirm a time, then arrive with the meter, the microphones and the thermal camera.
What a drip costs you
Use your own numbers. Count drips for a minute, or tap along with the drip.
Uses about 15,140 drips per gallon. Default water price is a placeholder; enter the figure from your bill. A visible drip is the easy one. A hidden supply leak runs under full pressure.