Vishal Chopde
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AI Lead Inbox: every AI conversation in one place

Every AI conversation with a lead in one inbox, with the lead's score and details beside it and one tap for an agent to take over.

Live conversation inboxPart of Lead Command Center
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Problem and fix

What was broken.

before

The problem

Leads came in by text, portal and form, and nobody could see which ones the AI had answered.

after

The fix

One inbox lists every conversation with its status. An agent can take over any of them and hand it back.

My role

Key decisions.

Designed the inbox and built the interactive demo.

  1. 01Show the status of each conversation as a labelled pill: AI handling, needs agent, booked, nurture.
  2. 02Put the facts the AI extracted beside the thread, so the agent never re-asks.
  3. 03Make takeover one tap, and pause the AI for that lead while a human is typing.

How it is wired

Five steps, in order.

Built with n8n, OpenAI, Twilio and Airtable behind a three-pane inbox.

  1. New message arrivesTwilio webhook
  2. Budget, beds and timeline pulled outOpenAI
  3. Reply sent, lead scoredn8n
  4. Thread and score loggedAirtable
  5. Agent takes overInbox

Result

What this proves.

  • New sample leads arrive while you watch and get a reply.
  • Take over a conversation, reply as the agent, then hand it back.

Related

Keep reading.

AI automation

AI agents and n8n automation that answer, qualify and book leads, connected to the tools you already pay for.

AI automation

Apps and extensions

Next.js web apps and Manifest V3 Chrome extensions, built from screens you approved.

Apps and extensions

More case studies

All work

Want one like
AI Lead Inbox?

Tell me what it has to do on a 15-minute call. I'll sketch the screens and the wiring, and you keep the sketch either way.

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