Lead Command Center: every lead, every agent, one screen

The dashboard a real estate team lead opens every morning: reply times, a live AI inbox with agent takeover, routing, source ROI and lead revival.

Owner dashboard for AI lead responseConcept, sample data

Problem and fix

What was broken.

before

The team lead could not see which leads got a reply, which agent was slow, or which lead source paid.

after

One screen shows every conversation, every hot lead waiting on a callback, each agent's speed and the return on each lead source.

Watch it work, 30 seconds

One lead, from the first message to the owner's dashboard. Sample data.

My role

Designed every view of the dashboard, wrote the routing rules and built the interactive demo.

01Open on median reply time, the number owners feel most.
02Put hot leads waiting on a callback beside it, with a red stripe after 5 minutes.
03Let an agent take over any AI conversation with one tap, and hand it back.
04Show the return on each lead source, so the owner can cut the spend that does not pay.

How it is wired

Built with n8n, OpenAI, Twilio, Airtable, Slack and Calendly behind a single-page dashboard.

Result

Five views: overview, live inbox, agents and routing, source ROI and lead revival.
Sample leads arrive while you watch, get a reply and get routed to an agent.
The demo runs in the browser on sample data, in the same design system as this site.